The future of CRM, and of the agencies that build it
Ten research passes across the vendors, the AI-native challengers and the implementation agencies serving small and mid-size companies. A learning and steering document for Avero: evidence-graded, gaps stated, eighteen frameworks side by side.
v2
The wide map, readable and narrated
The squeeze figure rebuilt so it reads on a phone (the pins list wrapped
one word per line), the diagram labels enlarged, and the whole page narrated: 35 minutes
of audio on the listen dock.
Ventures
v1
The wide map
Eight findings that survived cross-checking, the squeeze diagram, shipped
versus announced across seven vendors, pricing and GTM shifts with confidence tags, the
best firms with evidence, and eighteen frameworks in one comparable shape.
Ventures